Delete your Transitou account

Last updated: October 2026

You can request deletion of your Transitou account and the personal data linked to it at any time, whether or not you still have the app installed.

Option 1 — In the app

Open Transitou

Unlock the app with your PIN or sign in.

Go to Account

Tap the Account tab at the bottom of the screen.

Tap "Delete account"

It's the red link near the bottom of My account, below Log out. Confirm when asked.

Option 2 — Without the app

If you no longer have the app installed, or can't sign in, email us from the address or phone number on your account and ask us to delete it:

Request deletion by email

support@quikley.in

Please include the phone number or Google account you signed up with, so we can verify it's your account. We'll confirm once it's deleted.

What gets deleted

Your name, phone number, and Google account link
Your device PIN
Saved favorites, saved cards, and saved cities
Your trip ledger entries and family member labels
Your lounge visit log

What we keep, and why

We retain booking records — not your profile — for a limited period where required for support, dispute resolution, or legal and financial obligations, in line with our Privacy Policy. These records are not linked back to your profile after it's deleted, and are removed on a routine schedule once no longer needed.

How long it takes

We process deletion requests within 30 days.